Terms & Conditions
Welcome to RoomRateCompare. By accessing or using our website and services, you agree to be bound by these Terms & Conditions.
1. Acceptance of Terms
By using RoomRateCompare, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our services.
2. Services Description
RoomRateCompare provides:
- Hotel rate comparison and search
- Travel agent directory and registration
- Affiliate links to booking partners
- Travel blog and content
- Client lead generation for travel agents
3. User Accounts
Travel Agent Accounts
To register as a travel agent, you must:
- Be at least 18 years old
- Provide accurate and complete information
- Maintain the confidentiality of your login credentials
- Notify us immediately of unauthorized access
- Pay applicable registration and subscription fees
Account Suspension
We reserve the right to suspend or terminate accounts that:
- Violate these Terms
- Provide false or misleading information
- Engage in fraudulent activities
- Fail to pay fees when due
4. Payments and Fees
Travel agents agree to pay:
- One-time registration fee ($25 USD)
- Monthly subscription fee ($10 USD)
- All fees are non-refundable except as stated in our Refund Policy
- Payments are processed securely via Stripe
5. Affiliate Links and Commissions
We participate in affiliate marketing programs. This means:
- We may earn commissions on bookings made through our links
- This does not affect your price
- We are not responsible for third-party booking sites
- See our Affiliate Disclosure for details
6. Travel Agent Responsibilities
Registered travel agents agree to:
- Provide professional and ethical service to clients
- Comply with all applicable laws and regulations
- Maintain appropriate licenses and insurance
- Not misrepresent their qualifications or services
- Handle client bookings and payments responsibly
- Respond to client inquiries in a timely manner
7. Client Responsibilities
Users submitting travel inquiries agree to:
- Provide accurate information
- Communicate directly with agents for bookings
- Review and understand booking terms before purchase
- Not submit false or spam inquiries
8. Intellectual Property
All content on RoomRateCompare is owned by us or our licensors. You may not:
- Copy or reproduce our content without permission
- Use our trademarks or logos
- Scrape or data-mine our website
9. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect or consequential damages
- Our liability is limited to the fees paid by you
- We do not guarantee hotel availability or prices
- We are not responsible for third-party booking sites
10. Disclaimer of Warranties
Our services are provided "as is" without warranties of any kind. We do not guarantee:
- Accuracy of hotel prices or information
- Uninterrupted service availability
- That affiliate links will always work
11. Indemnification
You agree to indemnify and hold us harmless from any claims arising from your use of our services or violation of these Terms.
12. Governing Law
These Terms are governed by the laws of Oman and the United Kingdom, without regard to conflict of law principles.
13. Dispute Resolution
Any disputes shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in Oman.
14. Modifications to Terms
We may modify these Terms at any time. Continued use constitutes acceptance of modified Terms.
15. Contact Information
For questions about these Terms, contact us at legal@roomratecompare.com