Privacy Policy
At RoomRateCompare ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
Personal Information You Provide
When you register as a travel agent or use our services, we may collect:
- Full name and contact information (email, phone number, address)
- Company name and business details
- Professional credentials and licenses
- Payment information (processed securely via Stripe)
- Profile photo and bio
- Services offered and specialties
Information Collected Automatically
When you visit our website, we automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referral source and search queries
- Cookies and similar tracking technologies
Client Information
When clients submit travel inquiries, we collect:
- Name, email, and phone number
- Travel preferences and destination
- Budget and travel dates
- Message and special requests
2. How We Use Your Information
We use your information to:
- Process agent registrations and payments
- Connect clients with travel agents
- Send lead notifications and updates
- Improve our services and user experience
- Comply with legal obligations
- Prevent fraud and ensure security
3. Information Sharing
We share your information with:
- Stripe: For payment processing. View their Privacy Policy
- Travel Partners: For booking confirmations and travel arrangements
- Analytics Providers: To understand website usage
- Legal Authorities: When required by law
We do not sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for data transmission
- Secure database storage with access controls
- Regular security audits and updates
- PCI compliance through Stripe for payments
5. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Data portability
To exercise these rights, contact us at privacy@roomratecompare.com
6. Cookies
We use cookies to enhance your experience. You can control cookie preferences through your browser settings. See our Cookie Policy for details.
7. International Data Transfers
Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place.
8. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted with an updated "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@roomratecompare.com
- Address: Aamir Saba Ltd (UK), Aamir Saba Inc (USA)